I just downloaded AVPE today but I am having problems with updating it. The dl is not the problem but once it tells me where the file is that I have to manually open I go to the address yet it is not there. I have searched for the file through the Windows search option but this has not found it either. The link placed on the desktop does not open the file either.

If I go into the UPDATE folder there are files there but none are .exe files.

Recommendations?


Howdy,

Are you using it on a 95 machine?


No I am using XP.


Howdy,

Please do the following.

Clean & Complete Uninstall/Reinstall in Safe Mode with Administrator-login.

1. Unistall AVPE with Add/Remove Software.

2. Boot to safe mode with Administrator-login.

3. Delete the AVPE file(if not removed above).

4. Clean Registry of any leftovers(if necessary) with something like Powertools from www.jv16.org.

5. Clean out Temp, wintemp and TIF files.

6. Download AVPE (without a download manager) and run Setup. Remove the checkmark in front of “only new files” and leave the other 3 (Guard, Updater & shell-extension).

7. Stop the “Luke Filewalker scan” and reboot to normal mode.

8. Use Internetupdater to confirm that newest VDFs are loaded.

9. Test with the harmless test file from www.eicar.com . When downloading the test file, the AVGuard should catch it. Also, when you right-click on the downloaded file and “scan with AntiVir” the main scanner will catch it.

Let me know if this helped.


How do I dl it without a download manager? (I am using Firefox btw).


Howdy,

FF will be ok. FF seems to have the only DLM that doesn’t bother with the DL. Make sure everything else is done before downloading AVPE. You can download from the downloads section here on CCSP.

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