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Other TSRs running.
Post by connme. Filed under Antivirus/Spyware....articles. No Comments.

The install program warns to not have other AVs running at the same time. However since AntiVir also acts as AT, should such programs be shut down also? I run TrojanHunter Guard and SpyWareGuard. Any problem with either of these specific TSRs?

I have run AVGuard with TrojanHunter on. I have had no conflicts. I actually consider that they complement each other. I also run SpywareGuard. Works okay.

I do not run two AV monitors at the same time. Like you wouldn’t run the RAV and AVPE monitors together or they would start a shootin’ match.

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How to Configure Virus Definition Updates
Post by connme. Filed under Antivirus/Spyware....articles. No Comments.

Perhaps I missed it but couldn’t find it in the documentation — will virus updates happen automatically or must the user do so manually?

Yes, you can but I do mine manually. For that matter, I do all my updates that way.

When I want to update I open the AVGuard, select File, and then select Start Internet Update. The wizard opens and I click on Start at the bottom.

You need to enable the Tools/Scheduler from the Main Antivir program.

Look also under Options/Internet Updater in the Help Menu (context) for further instructions on automatic updates.

In the scheduler help or the main help menu? Actually I can’t find the items you mention in either….

Howdy,

To start the scheduler to allow auto updating:

1. Right click on AVGuard Icon in systray.

2. Click on “Start Main AntiVir Program”. A system test will be done at this time.

3. Click on “Tools”

4. Click on “Scheduler”. Here it will ask if you want to start Scheduler at boot up. Your decision, I don’t any more, I have enough startups.

5. Click on “Help” to read more on the scheduler. When done close the help window.

6. Click on “Insert”. Set up your desired functions!

Manually updating:

Easy way:

1. Right click on AVGuard Icon in systray.

2. Click on “Start Internet update”.

3. Click on “Start”. (Bottom Middle of Window).

4. Wait until Versions have been checked. Be Patient - This can take time depending on server load!!!

5. When updates are available you will be asked if you want to download and install. Click “Yes”. When no updates are available you will be asked if you want to exit.

Not so easy way:

1. Right click on AVGuard Icon in systray.

2. Click on “Start Main AntiVir Program”. A system test will be done at this time.

3. Click on “Tools”

4. Click on “Start Internet update”.

5. Click on “Start”. (Bottom Middle of Window).

6. Wait until Versions have been checked. Be Patient - This can take time depending on server load!!!

7. When updates are available you will be asked if you want to download and install. Click “Yes”. When no updates are available you will be asked if you want to exit.

In the Main Program Window (not the AVGuard GUI) you see these headings above the shortcut icons:

File Options Tools Report Help

Click on Help. In the dropdown box you see Context F1. Click it. You get an alphabetical list. Look for Internet Updater. Click on it. Voila!

AntiVir Guard is Inactive?
Post by connme. Filed under Antivirus/Spyware....articles. No Comments.

My system tray has the white on red AntiVir icon that when I mouse over, brings up a “AntiVir Guard - Inactive” popup. When I right-click on the icon, the first three menu items are greyed out. So I can’t activate nor deactivate AVGuard nor configure AntiVir. I can start up the main program but it doesn’t reference AVGuard at all. What’s up with that?

BTW, when I click on the “About AVGuard/XP” menu item, I receive a “Unable to read AVGuard version information! NP server returned an error.” AVGNT msg window. When I click OK, the “About AntiVir (C) Guard for Windows XP (2000 + NT) - Personal Edition” window pops up!

I get the same thing.

Though my AVGuard is active and I can’t seem to replicate the problem you are having there Ikeb.

Also if I right click the tray icon and select Configuration I get the error “Unable to read AVGuard configuration! NP server returned an error”

Howdy,

Did you install AVPE as “Admin” or “user with admin rights”? AVPE needs to be installed only under Administrator login.

If installed as Admin check to see if “Load Guard with Windows” is checked in AVPE-Options.

If the above doesn’t help, you might want to try a Clean & Complete Uninstall/Reinstall in Safe Mode with Administrator-login.

1. Unistall AVPE with Add/Remove Software.

2. Boot to safe mode with Administrator-login.

3. Delete the AVPE file(if not removed above).

4. Clean Registry of any leftovers(if necessary) with something like Powertools from www.jv16.org.

5. Clean out Temp, wintemp and TIF files.

6. Download AVPE (without a download manager) and run Setup. Remove the checkmark in front of “only new files” and leave the other 3 (Guard, Updater & shell-extension).

7. Stop the “Luke Filewalker scan” and reboot to normal mode.

8. Use Internetupdater to confirm that newest VDFs are loaded.

9. Test with the harmless test file from www.eicar.com . When downloading the test file, the AVGuard should catch it. Also, when you right-click on the downloaded file and “scan with AntiVir” the main scanner will catch it.

Let me know if this helped.

Howdy,

Is it working now?

Nope. The first two suggestions don’t help. I have set up my account as “user with admin rights” and when I check “Load Guard with Windows”, exit options, then look at that option again, the box is now unchecked.

I was really hoping I could get it to work without booting to safe mode. I hate having to shut down my system but it looks like this weekend is it. Also, I have to figure out how to do step 4 and what step 8 implies. I’ve installed lots of apps but this one seems to be especially complicated.

AntiVir is supposed to work on a Win2K Advanced Server system I trust….

Howdy,

Under XP and 2000 installation must be made with Admin login.

Step 4 is there just to be sure that a complete uninstall was made. There are other possiblities to check and clean the registry for anything with AVPE or H&BEDV. As you know sometimes windows uninstaller leaves stuff in the registry.

Step 8 is there to make sure that the newest vdfs are loaded. With a complete download it is possible that vdf updates have been made available since the complete download was made available. There can be several updates on any one day!!

AVPE does not work on Servers, sorry! H&BEDV does have payfor server software though!

http://www.antivir.de/en/products/antivir_server/index.html

Thanks for the response. I guess I can stop scratching my head. I couldn’t find anything saying that AntiVir does not work with a server OS. Any idea why it doesn’t?

:choke: $700 CDN!!! I don’t think so! Granted this license is for 10 users (presumably 10 networked machines) but I have no need to support 10 other machines. I bought and installed Win2K Server just to to allow dual processor operation.

Howdy,

No, I really can’t say. It is probably a $ thing as I know that

and that the server software is programmed with several additional functions not available in AVPE.

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